Contact information

We’re always happy to hear from you.

At Prims Store, customer experience matters just as much as the products we sell. Whether you have a question about an order, need help choosing the right travel essential, or simply want more information, our team is here to support you.

Get in Touch

For all enquiries, please contact us using the details below. We aim to respond to all messages as quickly as possible.

📧 Email: info@primsstore.com
🌐 Website: www.primsstores.com

Customer Support Hours

Our support team is available Monday to Friday, excluding public holidays.
We typically respond within 24–48 hours.

Order Enquiries

If you are contacting us about an existing order, please include your order number in your message so we can assist you more efficiently.